Elevate Your Call Center
Don’t let old technologies prevent you from providing a consistent and satisfying customer experience at every touchpoint, every time. Elevate your contact center and improve the lives of your customers and staff through a unified communications platform. Unified communications refer to a communication system that integrates (or “unifies”) multiple methods within a business, like phone, SMS text, video conferencing, instant messaging, etc. For high compliance industries like health care and financial services, unified communications platforms must be both secure and reliable so, customer/patient advocates can perform their jobs well.
MedConnect offers industry-leading unified communications solutions for businesses of all sizes and industries. Offered as a hybrid-hosted or as a fully-hosted service, our call center solutions are simple, yet comprehensive, flexible, and scalable.