Solutions: Delivering Efficient, Cost-effective, and Worry-Free Technologies
Whether the need is upgrading systems or expanding the business to a new location, successful IT implementation requires an eye on the future, a clear understanding of costs, and a solid plan. Our job is creating good IT, keeping it healthy today, and making it adaptable for the future. We work with customers on:
- Identifying and replacing technologies that will soon be obsolete
- Accommodating new business-critical applications
- Addressing emerging security and compliance regulations
- Planning for threats and disasters / business continuity
- Scaling infrastructure with business growth
- Aligning technology with business needs and budget
[more]
Threats to networks and applications exist and evolve everyday. They are a growing problem for individuals and organizations, all over the world. Threats to your network security are profoundly damaging. Now more than ever your network security is vital in keeping your business secure.
MyConnectSolutions offers a fully managed suite of network-based security capabilities that are easy to deploy and cost-effective. Protect your enterprise network without having to make capital expenses and increase staff.
[more]
Recent studies have shown that staff can waste up to 50% of their day on unproductive tasks, including fragmented communications, due to waiting for information. Unproductively can lead to poor customer care and erode customer satisfaction. Our call center solutions can:
- Recapture lost productivity by to connecting phones, desktops, and department by consolidating all communications into a single easy-to-use interface
- Provide customer advocates with information they need, when they need it
- Instantly access every communications tool available
- Easily manage calls, customer service presence/status, queues, and much more, all directly from a desktop, mobile hone, and/or tablet.
[more]